Business Process Redesign

As UW moves forward with HR/Payroll Modernization, the way we do our work will change.

The Business Process Redesign (BPR) effort, which was completed during the 2012-13 academic year, involved nine months of intense redesign work involving many  HR and payroll functional areas across the University. The HR/P project team worked closely with more than 300 people from around the University to envision what such processes will look like in the future, particularly when complemented by a new HR/Payroll system. The outcomes from BPR helped inform the selection of the new system and provides a solid foundation for design sessions that occurred in summer 2014.

During BPR, the following actions were taken for each functional area:

  • Understand current state of in-scope processes
  • Document future-state workflows using best practices to standardize where possible
  • Determine changes necessary to implement future-state processes
  • Identify and quantify future-state efficiencies, reduced risk and opportunities for improvement

The approach to shape these future-state processes started with a higher-ed best practice, and followed with a series of sessions involving input from broader representative groups, culminating with a workshop that all units on campus were invited to participate in.


The following process-area workshops were completed in spring 2013. The four workshops in the red box will be held closer to system implementation, as options for these processes will differ depending on the system that is selected. For additional information on BPR, view the BPR materials page.

An image of the workshops completed in spring 2013