Frequently Asked Questions

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MyFD Interface

Since MyFD can only accommodate a limited number of characters in the reference field, only the first ten digits will be displayed in MyFD. The last three digits are removed. For example, the transaction ID 1309972124001 will appear as 1309972124The digits 001 will not be shown.

PaymentNet4

First, check your junk email folder.

 

JP Morgan would have sent 2 email messages over the weekend of February 15-16, 2014. The email was from “J.P. Morgan Commercial Card" with the email address of noreplies@paymentnet.jpmorgan.com.

 

If you still can’t find it, please email procard@uw.edu and they will resend you the login information.

Users will be locked out of PaymentNet4 after 3 unsuccessful log in attempts. Please email procard@uw.edu and they will unlock your account and send you a new password.

Please go to the ProCard webpage and click on "PaymentNet Connect" button.

Login instructions and training slides are also available on the ProCard website: http://f2.washington.edu/fm/ps/how-to-buy/procard

There are 2 Org IDs:

  • ProCard: US00059
  • CTA: US01745

Choose the Org ID that applies to your card type.

If the user has access to both accounts, they should have received login information for both.

The Budgets column was consolidated into a new column called Accounting Code Values when PaymentNet4 was rolled out. To see the new column, you may need to scroll to the right on your Transaction List screen. You can find the budget's organization code and the ProCard transaction's object code in the Accounting Code Values column, as well.

If you have questions, please email procard@uw.edu.

No, the extra digits are not a system glitch.  PaymentNet4 transaction IDs will now contain thirteen digits, instead of the historical seven from the old PaymentNet system.

PaymentNet4 shows only transactions made after 6/2013.  To view Procard transactions prior to 06/2013, please visit the Procard section of the Procurement Desktop Reports, and run either the Cardholder Details report or Department Procard details report.

Certain common events may require you to register/re-register your computer, including:

  • Using a new computer or one you have not used before
  • Switching to a new browser or browser settings
  • Clearing the browser cookies
  • Modifying your computer operating system or software settings
  • Changes to system settings made by your internet provider or IT administrator

Under the Criteria section of PaymentNet4's Query section: 

  • Choose Accounting Code Values in Field dropdown menu. 
  • In Operation, choose Is Equal To
  • Under Value, choose COA - US 00059 for Procard transactions. 
  • Under Segment Name, choose Division
  • In Segment Value, enter your Division's ten-digit organization code. 

Also use Accounting Code Values to query transactions by Department (org. code), College (org. code), Budget, Task/Option/Project, and Object Code.

You need to turn on Internet Explorer's Compatibility View.  On the URL bar, you will see a gray icon that looks like paper broken in half ().  Click on the icon.  The icon will turn blue (), which means you have turned on Compatibility View.  After the page refreshes itself, you will be able to choose a value for the dropdown fields.

  • On the upper right left hand corner of the General Information tab on the Transaction Details screen, click on Add Lines.
  • On the field that appears, enter the number of budgets you want to use for the split.  Then click Add.  The fields you need to modify will appear at the bottom of the screen.  If you want to split between two budgets, for example, two lines will appear.
  • Click on the arrows below the Item column for each line, to show the transaction's Accounting Codes section, where you can change budget numbers and other values, as needed.

In most cases, your PaymentNet4 usernames is identical to your UW Net ID.  If your Net ID is joesmith, then your PaymentNet4 username is also joesmith.   However, PaymentNet4's usernames must have at least six characters.  If the number of characters in your Net ID is less than six, then JP Morgan added x's as placeholders.  If your Net ID is "jane," for example, your PaymentNet4 username would be "mexxxx." 

Your Procard and CTA usernames are the same.

No.  Payment will still be made on March 10, 2014, at 10 AM.

Since MyFD can only accommodate a limited number of characters in the reference field, only the first ten digits will be displayed in MyFD. The last three digits are removed. For example, the transaction ID 1309972124001 will appear as 1309972124The digits 001 will not be shown.

ProCard

First, check your junk email folder.

 

JP Morgan would have sent 2 email messages over the weekend of February 15-16, 2014. The email was from “J.P. Morgan Commercial Card" with the email address of noreplies@paymentnet.jpmorgan.com.

 

If you still can’t find it, please email procard@uw.edu and they will resend you the login information.

Users will be locked out of PaymentNet4 after 3 unsuccessful log in attempts. Please email procard@uw.edu and they will unlock your account and send you a new password.

Please go to the ProCard webpage and click on "PaymentNet Connect" button.

Login instructions and training slides are also available on the ProCard website: http://f2.washington.edu/fm/ps/how-to-buy/procard

There are 2 Org IDs:

  • ProCard: US00059
  • CTA: US01745

Choose the Org ID that applies to your card type.

If the user has access to both accounts, they should have received login information for both.

The Budgets column was consolidated into a new column called Accounting Code Values when PaymentNet4 was rolled out. To see the new column, you may need to scroll to the right on your Transaction List screen. You can find the budget's organization code and the ProCard transaction's object code in the Accounting Code Values column, as well.

If you have questions, please email procard@uw.edu.

No, the extra digits are not a system glitch.  PaymentNet4 transaction IDs will now contain thirteen digits, instead of the historical seven from the old PaymentNet system.

PaymentNet4 shows only transactions made after 6/2013.  To view Procard transactions prior to 06/2013, please visit the Procard section of the Procurement Desktop Reports, and run either the Cardholder Details report or Department Procard details report.

Certain common events may require you to register/re-register your computer, including:

  • Using a new computer or one you have not used before
  • Switching to a new browser or browser settings
  • Clearing the browser cookies
  • Modifying your computer operating system or software settings
  • Changes to system settings made by your internet provider or IT administrator

Under the Criteria section of PaymentNet4's Query section: 

  • Choose Accounting Code Values in Field dropdown menu. 
  • In Operation, choose Is Equal To
  • Under Value, choose COA - US 00059 for Procard transactions. 
  • Under Segment Name, choose Division
  • In Segment Value, enter your Division's ten-digit organization code. 

Also use Accounting Code Values to query transactions by Department (org. code), College (org. code), Budget, Task/Option/Project, and Object Code.

You need to turn on Internet Explorer's Compatibility View.  On the URL bar, you will see a gray icon that looks like paper broken in half ().  Click on the icon.  The icon will turn blue (), which means you have turned on Compatibility View.  After the page refreshes itself, you will be able to choose a value for the dropdown fields.

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