Business Process Redesign
As a critical step in preparing for the implementation of a human resources and payroll system, a Business Process Redesign (BPR) effort began in late August 2012 and ended in May 2013. The BPR effort will help inform the selection of the future system by developing future-state HR and payroll processes that will surround and support the system.
The scope of work includes processes related to various HR and payroll functional areas with the following actions taken for each functional area:
- Understand current state of in-scope processes
- Document future-state workflows using best practices to standardize where possible
- Determine changes necessary to implement future-state processes
- Identify and quantify future-state efficiencies, reduced risk and opportunities for improvement
The approach to shape these future-state processes started with a higher-ed best practice, and followed with a series of sessions involving input from broader representative groups, culminating with a workshop. As an output of the process redesign work, the HR/P team is now focused on finalizing a detailed plan -- or BPR roadmap -- that will scope, prioritize, and sequence the work to be done to implement the new processes identified through this comprehensive process.
The following process-area workshops were completed this spring. The four workshops in the red box will be held closer to system implementation, as options for these processes will differ depending on the system that is selected.