The MPS Program advances UW's environmental and sustainability initiatives through the elimination of equipment that consumes high levels of energy, better management of toner cartridges and their disposal, and reduction of paper consumption.
MPS Program Overview
The MPS program was developed by a cross functional evaluation team comprised of representatives from UW's administrative and academic areas. Following a competitive solicitation process, the team evaluated responses and selected Ricoh as the Supplier to partner with UW for MPS.
Managed Print Services includes equipment, supplies (excluding paper), preventive maintenance, parts and repair, software, installation and training. Ricoh will collaborate with the department to determine the types, models, and quantities of equipment from the results of the on-site assessment. The program includes several standard models of multifunctional devices, selected to meet the varied needs of the campus.
Yes, all equipment included on the MPS program should be networked. Standard UWIT networking activation fees may apply.
If there is a substantial change in output needs such as volume, number of users, application changes, etc., Ricoh will consult with the department to re-evaluate their needs and may make appropriate equipment adjustments.
The program is an enterprise-wide initiative supported by University administration. The University's goal is to have full participation from campus departments. The assessment process is required.
There will be a phased transition to the new Ricoh contract over the course of a few years, due to the fact that many campus departments have existing copier rental and lease agreements which will need to run their course before they can switch to the new contract. If you have existing agreements that expire soon, consider extending on a month to month basis if possible, and holding off until you can have an MPS assessment.
Enrolling in the Program
During the assessment process Ricoh considers multiple factors to ensure the satisfaction of all users. Although monthly volume is a major consideration, they will also evaluate other needs such as speed, quality, finishing capabilities, ease-of-use, and paper handling capacity. Ricoh will also review the department's needs to print from special applications to ensuring the appropriate device is selected.
Once you are on the MPS project list, you will be contacted prior to the assessment with a short list of items that should be submitted prior to the assessment. A Ricoh analyst will contact you to schedule a time to conduct the assessment after the information has been received. The analyst will need an escort through the area to insure required access to all areas.
Each department assessment will take into consideration the current printing environment and recommend cost saving opportunities within the assessment proposal. The final decision will be determined by the department.
Cost of the Program
Yes, however the black & white price is based on monthly minimum volume requirements per device. Ricoh will work with each department to ensure that the appropriate device is selected to meet the volume needs of the department. Color impressions have no minimums
Cost per impression (CPI)
Cost per impression (CPI)
|MPS Program (standard), includes equipment, service and supplies||$0.0199/page||$0.045/page|
|Service & Supplies Only (for pre-owned equipment)||$0.0076/page||$0.065/page|
|MPS Plus Program (enhanced level of service)||Contact Armand Bulaoro at email@example.com|
* Plus sales tax
MPS-plus (additional 25% cost added)
|Ricoh service and supplies included||Ricoh service and supplies included|
|Ricoh training session included||Ricoh training session included|
|Electronic billing with online invoice access included||Electronic billing with online invoice access included|
|Direct installation by Ricoh and your IT group||Direct installation by Creative Communications|
|Device management by your IT group||Device management by Creative Communications|
|Ricoh print driver installation by your IT group with support from Ricoh||Ricoh print driver installation by Creative Communications with support from your IT group|
|User code management by you with support from Ricoh||User code management through Creative Communications|
|Multiple budget billing by you, if needed||Multiple budget billing through Creative Communications, if needed|
|Paper provided by you||Paper provided through Creative Communications|
If your existing departmental copier is at expiration, it may be replaced by a new Ricoh device. Existing UW owned printers (not under leases) may be placed under the cost per copy, excluding equipment, price, at .0076 per impression for B&W. If your department holds leases on copier or printer equipment those contracts will remain in effect until they expire.
Equipment will be refreshed on an as needed basis; it is in the best interest of both parties to have good working equipment.
If the equipment is UW-owned and no longer needed, the equipment should be surplused by your department. All internal UW procedures for equipment disposal must be followed and required forms completed by the department. Contact the Surplus Property Office for disposal. Existing copiers or other multifunctional devices that are on lease or rental agreements need to be returned to the existing supplier at the end of the lease or rental period.
If the answer to your question is not available here, then please e-mail firstname.lastname@example.org.
You get in touch with Ricoh IT support at 888-424-1573.
The DCP is migrating to the MPS program. If your department desires the higher level of service provided by the DCP in the past, please contact Armand Bulaoro for information regarding the "MPS Plus" program.
Please see training site.