Retrieving records is one of the several services we provide at the university. While we make every effort to pull and send the files and boxes within 24 hours of the request, please be aware that staffing levels may delay the return of a file or box. If the file or box is needed immediately, please let us know, and we will see if your request can be accommodated. Use the menu to the right to request file and box retrievals. 

Before submitting the file retrieval, please have the following information:
  • Box id# or box location  (found on the Accession Confirmation emailed to your office-- see image below)

  • File name

  • Name of requestor

  • Mail box number of requestor

  • Let us know if the retrieval is in response to an audit, public records request or pending litigation. 

We need all the above information in order to process your retrieval in a timely manner. If you are unable to locate the information, please contact the records authority or records coordinator for your office, or call us for assistance.
Please note, we will only pull 20 items a month for an office. If you require more than 20 files a month, please call us so we can make arrangements for you to come and pull the files.