Getting Help

How to Navigate Procurement Services for Specific Needs:

  • Any general inquiry on status of invoices and purchase orders, campus clients can utilize PDR (Procurement Desktop Report) found at: http://f2.washington.edu/fm/ps/tools-for-reconciling/pdr before calling Procurement Services.
     
  • Campus departments, please email any approved invoices to be processed for payment directly to rip@uw.edu
     
  • Any invoices sent to Accounts Payable for wire payment, all inquiries should go directly to Wires Desk at apwires@uw.edu.
     
  • Any payments submitted to Accounts Payable via old manual process, i.e. check request for honoraria, inquiries should be sent to payman@uw.edu.
     
  • Any payment for a foreign national and classified as a non-resident alien, please contact nratax@uw.edu.
     
  • Any budget change, please send your request to purentry@uw.edu.
     
  • Any purchase order/requisition inquiries such as adding funds to an existing PO and/or extending the period of service, contact the assigned buyer directly.
     
  • Any tax related questions can be forwarded to taxofc@uw.edu
     
  • For all other inquiries, please contact Procurement Services team at pcshelp@uw.edu.

 

The Procurement Customer Service Team: 

Facilitates and communicates efficient procurement strategies and practices to suppliers and university customers by:
• Resolving and analyzing complicated procurement questions and problems
• Providing procurement training to both staff and customers
• Treating and respecting all customers with dignity
• Assisting process partners and campus customers to navigate through financial systems and processes
• Providing answers to frequently asked questions
Triages your calls regarding:
• PAS requisitions
• Purchasing
• Accounts Payable

Contact Procurement Customer Service

Call:            543-4500
Email:         pcshelp@uw.edu
FAX:            685-8018 

 

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