Contact Us


The Procurement Customer Service Team:

Facilitates and communicates efficient procurement strategies and practices to suppliers and university customers by:
• Resolving and analyzing complicated procurement questions and problems
• Providing procurement training to both staff and customers
• Treating and respecting all customers with dignity
• Assisting process partners and campus customers to navigate through financial systems and processes
• Providing answers to frequently asked questions
Triages your calls regarding:

Contact Procurement Customer Service

Call:                      (206) 543-4500
Phone Hours:         8:00 AM to 12:00 Noon and 1:00 PM to 4:30 PM, Monday thru Friday
Email:                    pcshelp@uw.edu

 


For Departments

How to Navigate Procurement Services for Specific Needs:

Email Use Email Address For:
apwires@uw.edu Any invoices or inquiries from foreign suppliers not in eProcurement related to wire payments. Not for ACH.
epay@uw.edu Suppliers who are not enabled in eProcurement submit invoices for manual eProcurement PO (not BPO invoices). Not for enabled eProcurement suppliers or UW departments to submit invoices.
eprocure@uw.edu Department sends invoice reconciliation questions.
itin@uw.edu Request an ITIN appointment for UW students and invited guests.
nratax@uw.edu Any payments or inquiries related to foreign nationals and classified as a non-resident alien.
pcshelp@uw.edu Supplier invoice inquiries, eProcurement (Ariba) assistance and all other inquiries not listed here. (See Procurement Customer Service Team information above)
purentry@uw.edu General purchasing inquiries, sourcing requests, complex purchases and contracts that need review.( Does not include hotels, events and conferences, please use ariba modules for submission). 

rip@uw.edu

Campus departments may send approved invoices to be processed for payment against PAS purchase orders.
(Note: General inquiries on the status of invoices paid using a PAS purchase order can be made using Procurement Desktop Reports - PDR, found at: http://f2.washington.edu/fm/ps/tools-for-reconciling/pdr)
subconx@uw.edu Departments send approved foreign subcontract invoices.
ten99@uw.edu 1099-Misc and other 1099 related inquiries.
vcontrol@uw.edu

Vendor/Supplier set up and maintenance questions.

For Suppliers

Contact Procurement Customer Service with inquiries for payment status, supplier registration, and all other inquiries. We look forward to hearing from you!

Phone 206-543-4500
Fax 206-685-8018
Email pcshelp@uw.edu
Campus Box 354967
Mailing Address 4300 Roosevelt Way NE
Seattle, WA 98105

For invoicing information, please see our Invoices page.

Procurement Services is located in the Roosevelt Commons West building at 4300 Roosevelt Way NE, Seattle, WA 98195.

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