Contact Us

The Procurement Customer Service Team: 

Facilitates and communicates efficient procurement strategies and practices to suppliers and university customers by:
• Resolving and analyzing complicated procurement questions and problems
• Providing procurement training to both staff and customers
• Treating and respecting all customers with dignity
• Assisting process partners and campus customers to navigate through financial systems and processes
• Providing answers to frequently asked questions
Triages your calls regarding:

Contact Procurement Customer Service

Call:                      (206) 543-4500
Phone Hours:         8:00 AM to 12:00 Noon and 1:00 PM to 4:30 PM, Monday thru Friday


For Departments

How to Navigate Procurement Services for Specific Needs:

Email Use Email Address For: Any invoices or inquiries from foreign suppliers not in eProcurement related to wire payments. Not for ACH. Suppliers who are not enabled in eProcurement submit invoices for manual eProcurement PO (not BPO invoices). Not for enabled eProcurement suppliers or UW departments to submit invoices. Department sends invoice reconciliation questions. Request an ITIN appointment for UW students and invited guests. Any payments or inquiries related to foreign nationals and classified as a non-resident alien. Supplier invoice inquiries, eProcurement (Ariba) assistance and all other inquiries not listed here. (See Procurement Customer Service Team information above)
Budget changes or requests to assign a buyer on PAS purchase orders. (Note: Inquiries to add funds, extend, or make changes to a PAS purchase order can be made directly to the assigned buyer) Provides assistance with caterers and hotels as well as many suppliers providing event planning services, equipment rentals, and charters to assist campus with their special event needs.

Campus departments may send approved invoices to be processed for payment against PAS purchase orders.
(Note: General inquiries on the status of invoices paid using a PAS purchase order can be made using Procurement Desktop Reports - PDR, found at: Departments send approved foreign subcontract invoices. 1099-Misc and other 1099 related inquiries.

Vendor/Supplier set up and maintenance questions.

For Suppliers

Contact Procurement Customer Service with inquiries for payment status, supplier registration, and all other inquiries. We look forward to hearing from you!

Phone 206-543-4500
Fax 206-685-8018
Campus Box 354967
Mailing Address 4300 Roosevelt Way NE
Seattle, WA 98195

For invoicing information, please see our Invoices page.

Procurement Services is located in the Roosevelt Commons West building at 4300 Roosevelt Way NE, Seattle, WA 98195.

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