Refunds

Did we let you down?

We will gladly refund your money in the following situations:

• The copier, printer, or Dawg Prints card dispenser accepted your funds and gave you nothing in return
• Poor quality copies or printouts
• Problems with print stations that resulted in a failed job
• Add value station printed a receipt but failed to add value to your card (receipt required for refund)

Refunds will not be made for user error.

Refunds can be made by emailing uwcshelp@u.washington.edu. You may also use our Refund Request Form.