Front Desk and Management

Creative Communications serves the diverse needs of the university community by providing the expertise to design, produce and distribute quality communication products.

Contact your Account Manager for questions related to your project.

Email c2info@u.washington.edu with any questions unrelated to a specific project.

Front Desk Reception Numbers
Creative Communications Main	206-543-5680
Copy Services	206-543-7336
Mailing Services	206-543-8757
Mail Preparation	206-543-3257 206-221-5859
Campus Box Numbers
Creative Communications Main	359000
Copy Services	353700
Mailing Services	359010
Mail Preparation	359020
Fax Numbers
Reception Desk	206-685-3411
Copy Services	206-543-9285
Mailing Services	206-543-4385
Copyright Permissions	206-685-9481
CMU Copy	206-543-6965

Account Managers and Customer Service
Heather Prenevost	Manager, Client Services	heatherp@u.washington.edu	206-543-1663
Michele Mancuso	Customer Service	mancuso@u.washington.edu	206-543-0774
Maggie Keech	Account Manager	maggiek@u.washington.edu	206-543-1446
Kathleen Vo	Customer Service	bravo@u.washington.edu	206-543-0771
Embay Lee	Mail Prep Coordinator	addrfile@u.washington.edu	206-221-5859
Jessica Colinares	Account Manager	pharr@u.washington.edu	206-685-0145
Tonya Namura	Account Manager	tonyan@u.washington.edu	206-543-0523
Managers
Scott Lacey	Computer Service Mgr.	slacey@u.washington.edu	206-221-2812
Patrick McNelly	Copy Services Mgr.	bogeyman@u.washington.edu	206-616-2809
Jim Heneghan	Accounting Mgr.	heneghan@u.washington.edu	206-543-1306
Scott Olson	Printing Svcs Mgr.	sckro3@u.washington.edu	206-543-2721
Steven Roberts	Mail Operations Mgr.	stevenr@u.washington.edu	206-616-9011
Supervisors
Charlie Jones	Mail Prep	charliej@u.washington.edu	206-543-4944
Marco Solis-Bethancourt	Mail Services	msolisb@u.washington.edu	206-543-7862
Steve Mounce	Mail Services	myoliver@u.washington.edu	206-543-7864
Executive Staff
Eric Mosher	Director	mosher@u.washington.edu	206-543-0757
Frank Davis	Associate Director	frankd@u.washington.edu	206-685-3698
Katy Folk	Assistant Director	kfolk@u.washington.edu	206-543-3481
Vicki Horswill	Assistant to Director	horswill@u.washington.edu	206-543-1119

Everyone always goes the extra mile to get things done on time - and with first-rate quality.
You have continued to broaden your services. I am pleased to use and recommend your services to others.
I give credit to the account managers for the ease & quality of service we receive on all of our jobs. They are very helpful and quick to offer advice and alternatives.
Exceeded our expectations, and the cost was very reasonable.
Simple and easy, with good email and/or phone follow-up from the staff there. Seriously, I was vague in my job description, and y'all got it sorted out just the way I'd hoped. Thanks!!!
It was a tight turn-around project. The timeline was discussed, and The job delivered before we knew it!!!
Thrilled at how quickly it was completed! They held my hand the whole way - and it was completed even quicker than we hoped for!
First rate. I've never met the staff in person, but feel like they're my friends. Great service!!!
I work with them on a lot of projects, and they are always fabulous to work with. I rarely have a need to contact them, because things go so smoothly...
We love you guys - all 'can do' people!! Thanks for the great job you do!
Your staff are amazing to work with :) Your people are what service is all about!
These guys always do a great job - and provide excellent customer service!!
It's great to have such consistent results and a quick turnover - right on campus!!
My director and I were extremely impressed, and plan to use Copy Services again soon.
CMU Copy Services is the only place on campus that I will bring my copying needs to. The staff is terrific!!
In the 16 years I have dealt with Copy Services, they have done an exceptional job. I have no reason to give them anything other than an excellent mark!!
I so appreciate the extra effort that the UWMC Copy Services makes On each and every project I give them. They are terrific!!!
The annual report looks fantastic! We are very pleased with this year's product. Thank you for putting it together.
We put up all the posters around our office yesterday and they look REALLY GREAT! Very colorful, interesting and impressive! We are grateful to work with someone as helpful and expert as you on these key projects.
We have always appreciated the quality of work from your unit and this website is no exception! My sincere thanks to you for your advice, significant work on the site itself, and your overall superior service.
I just received ... the (University's Annual) Reports - they are absolutely beautiful. You all did a truly fabulous job in putting the report together. The format is great, with a cover, pictures and stories that will grab the attention of and inspire readers. The financials, along with the notes, tables and other narratives, reflect the vibrance of our financial activities and the commitment ... to fairly and accurately represent our financial condition.
My sincerest thanks to all of you for your outstanding work on the new Full Time MBA Program brochure. Everyone who has looked it over says it communicates intended messages on both a direct and visceral level. Thank you very much for listening to our input and working so hard to deliver something above and beyond the standard fare in the market.
Always enjoy working with you and appreciate your expertise and creativity.

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