About Us

Mission - our purpose for being

We provide the expertise to create, produce, market and distribute communication products that promote the image of the University.

Vision - our future

• We recognize that our clients have unique communication objectives, and we will invest in learning about them.
• We provide integrated services that encompass the options of copy, print, electronic technology, mailing and all distribution methods.
• We help design and create innovative products for a specific audience.
• We promote and protect institutional trademarks and support widespread distribution and visibility.
• We apply current and emerging technologies to meet client and University communication objectives.

Values - what we believe in

• We are client advocates acting in their best interest and keeping them fully informed.
• We individually and collectively take responsibility for providing quality products and services to our clients.
• We work to improve processes and reduce costs.
• We are responsible for our stewardship of University resources.
• We are contributing members of the larger University community.
• We support learning and growth as the foundation of individual and department success.
• We promote a safe and healthful working environment.
• We work as a team to understand and achieve common goals.

Strategic Objectives

Provide an Excellent Client Experience

• Maximize clients ease of use
• Demonstrate excellent client service

Maintain Financial Accountability

• Maximize revenue

Employ Optimum Internal Processes

• Reduce cycle time
• Consistently deliver product to specifications^I (on time, on budget)

Promote Employee Learning and Growth

• Right skills, right job
• Provide opportunities for relevant skills enhancement